Every call answered.
Every job booked.
Even up a ladder.
You're on the tools, not on the phone. Tradey Booking Services answers every call in your name, connects straight into your calendar, and takes over the booking — start to finish — so the job's confirmed before you've even seen a missed call.
They don't leave a voicemail.
They call the next name on Google.
Every tradesperson has lost a job to a call they couldn't take because they were up a ladder, elbow-deep in a job, or driving. TBS closes that gap.
You can't hold a phone and a chisel at the same time. Every ring you miss is a job someone else picks up.
Emergencies don't wait for 9am. Burst pipes and no heating happen at 11pm — and the first business to answer wins the job.
Chasing callbacks between jobs eats the evening you should be spending off the clock, not on hold with a supplier.
Five steps. One phone call. Zero missed jobs.
You never touch the phone and the job still gets booked. Here's exactly what happens between a customer dialling your number and it landing in your diary — start to finish, in about a minute.
Answers as you
The call is answered instantly, using your business name and your usual turnaround times — the customer has no idea it isn't you personally picking up.
Custom to your businessCaptures the job
It asks what the issue is, where the property is, and how urgent it is — using questions built specifically for your trade, not a generic call-centre script.
Trade-specific flowFlags emergencies instantly
Phrases like burst pipe, no heating, exposed wiring or gas smell are picked up automatically, and the caller is redirected straight to a real person — no waiting on a normal booking slot.
Emergency detectionTakes over the booking
It connects directly into your live calendar, checks what's actually free, and books the job in there and then — a confirmed appointment, not just a message for you to chase up later.
Live calendar integrationConfirms both sides
The customer gets a text confirming their appointment. You get a text with the job details — address, issue, and time — before you've even noticed your phone rang.
Instant confirmationNot one script. A different flow for every trade.
A plumbing emergency call is nothing like a routine rewire quote. TBS runs a separate, tailored flow for each.
Builders
Captures scope, property type, and rough timeline so quote requests arrive ready to price — not a one-line voicemail.
Electricians
Separates routine quote requests from genuine hazards, so a socket install doesn't queue behind a real emergency — or vice versa.
Plumbers
Identifies flooding and no-heating calls immediately and gets the caller through to a real person straight away, not the standard booking flow.
A missed emergency costs you a customer. So reliability isn't optional.
A real person, one message away
Distressed caller or low-confidence answer? It escalates straight to a real person immediately — built into the flow itself.
Every call recorded and transcribed
Full transcript and recording on every call, so you can see exactly what was said and agreed.
Watched closely from day one
Every transcript reviewed daily for your first two weeks live, so anything off gets fixed the same day — not queued.
What our clients say.
Real feedback from tradespeople using TBS to stop missing jobs.
"One of the best decisions I've made for my business. I used to finish a job, look at my phone and see loads of missed calls, knowing I'd probably lost work. TBS completely solved that problem. Their system handles customer enquiries, books jobs into my calendar automatically and keeps everything organised without me having to stop working. It's allowed me to spend more time on the tools instead of chasing phone calls, and we've definitely seen more work coming in because of it."
"Since using TBS, our customer service has improved massively. Every enquiry gets a quick response and customers can arrange appointments without waiting for me to finish a job. Everything links into my calendar, making the whole process effortless. It's saved me a huge amount of time and helped us fit in more jobs each week. I'd recommend them to any tradesperson."
"If you're in the trades, you know you can't answer the phone every five minutes. TBS has been a game changer for us. Customers can get booked in without us lifting a finger, everything goes straight into the diary and we can crack on with the job in front of us. It's helped us stay organised and stopped us missing out on loads of work. Brilliant service."